Flowhub Customers

How The Pass cut inventory auditing time by 66%

30 minutes spent auditing daily with Stash
The Pass 1 26 21 Headshots Gummies Process 121


The Pass is a vertically-integrated cannabis business in Massachusetts. Their Berkshires campus features a retail store, indoor and outdoor grows, and processing facilities.

With a focus on growing and selling their own quality products, The Pass is the embodiment of “Farm to Label.”

The Pass uses Flowhub software for inventory management, point of sale, and compliance. Blake Gurgul, Retail General Manager, says the one word he’d use to describe Flowhub is “seamless.”

But his real secret weapon is Flowhub’s exclusive handheld mobile scanner, the Nug®. It not only streamlines check in, but makes inventory auditing 66% faster.

The challenge

One major pain for The Pass was the time needed and risk of human error for daily audits and inventory control. “It used to take us over an hour to audit multiple times a day, the Nug has completely streamlined the process,” shares Blake Gurgul, Retail General Manager at The Pass.

"We were counting on paper and pens and then uploading. It was painful and time consuming."

Blake Gurgul
Retail General Manager at The Pass

The solution

As Flowhub customers, The Pass have the option to use the Nug Pro®, an exclusive handheld scanner device, with apps for both customer check in (Greet®) and managing inventory (Stash®).

Using Stash has decreased time spent auditing inventory by 66% for The Pass, and decreased errors by taking the process digital and mobile.

The Pass retail cannabis

The outcome

According to Gurgul, auditing with Stash takes maybe 30 minutes, compared to 90 minutes before — that's an hour saved every day!

The inventory team at The Pass uses the Stash app every night for auditing and to move inventory between rooms quickly. They carry the Nug in their back pocket so it’s always accessible. They pull it out, scan the item, and move it immediately.

Without the Nug, “We would have to run a report, get a virtual number, go to the product, get the physical number, go to the computer, type in the number, move the product, then go back to the product. It is easy to forget a step,” says Gurgul.

The Pass dispensary staff

"The Nug is revolutionary. That is what sells [Flowhub] to me over other POS’s I've used in the past, it's a complete game changer."

Blake Gurgul
Retail General Manager at The Pass

Maui action

Want to be like The Pass?

Book your personalized demo to see how Flowhub can help you save time on auditing and customer check in with the Nug.