Drive repeat dispensary visits with a custom loyalty program

Turn shoppers into regulars with a seamless, built-in loyalty program that rewards and retains your best customers.

Cannabis dispensary loyalty program software
Bud 1 2x Jan 3 2025
Bud Container Jan 3 2025

Why Flowhub Loyalty?

20% of your customers account for 80% of revenue, and acquiring a new customer can cost as much as 7x more than retaining an existing one.

In the competitive cannabis market, dispensaries need more than just great products—they need a way to keep customers coming back. A well-structured loyalty program ensures that your best customers feel appreciated and incentivized to return, increasing their lifetime value while reducing your acquisition costs.

Flowhub Loyalty is designed to help you reward, retain, and engage your best customers. With a fully integrated, built-in loyalty program, Flowhub makes it easy to turn one-time shoppers into lifelong advocates for your business. Whether you're looking to increase repeat visits, boost average order values, or create a more personalized shopping experience, Flowhub Loyalty provides the tools you need to make it happen.

Built-in loyalty programs

Loyalty is natively available in Flowhub POS, no extra software or third-party integrations required to set up a custom dispensary loyalty program.

Customizable reward structures

Set up flexible point accrual and redemption rates for Med vs Rec and specific customer groups, like Veterans.

Easy enrollment

Loyalty is seamlessly integrated with Flowhub Greet and POS, so budtenders can instantly enroll customers at any point from check in to checkout.

Data retention consent

Allow staff to record explicit customer consent for data storage and opt-in to SMS and email communication.

Loyalty point redemption deals

Loyalty points can be instantly redeemed at checkout for cash discounts or used to unlock exclusive deals.

Partial point redemption

Flowhub Loyalty allows customers to redeem partial points at checkout, giving them flexibility to use rewards their way.

Targeted promotions

Maximize engagement by configuring points to be earned at different rates by day of the week or time of day.

Real-time tracking

Monitor earned and redeemed points instantly within the POS and customer profiles.

Multi-location flexibility

Manage different loyalty programs for specific stores or apply a unified program across all locations.

Data insights

Get visibility into customer loyalty behavior with detailed reports and activity logs.

Show points on receipts

Show customers their loyalty points earned, spent, and remaining at the bottom of digital or print receipts.

2-way loyalty integrations

Integrations with Alpine IQ, Springbig, and StickyCards let you connect rewards to any Flowhub deal and redeem them seamlessly at checkout.

Silverpeak dispensary testimonial
“With Flowhub, I have more time to train people, make internal improvements, negotiate with vendors, and uncover what works and doesn't work for the company.”
Sean Renko, Regional Manager at Silverpeak Silverpeak dispensary logo

Frequently Asked Questions

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Loyal customers. More sales.

Set up your dispensary’s loyalty program in minutes with Flowhub.