Referral Program Terms & Conditions

Last updated 8/28/2024

Welcome to the Flowhub Holdings, Inc. referral program. You’ll find all the legal T&Cs further down the page, but let’s get started with the basics:

When you refer a dispensary to Flowhub Holdings, Inc. by submitting this form and they become a new Flowhub customer by signing a minimum 12-month contract and pay at least two months of subscription fees, you’ll receive up to $2,000 in the form of a check or ACH referral reward subject to the following terms and conditions. There is no limit on the number of referrals you may make. Your referral will also be rewarded with a 50% discount off their implementation fee.

Referral Program Terms & Conditions

The following terms and conditions govern your participation in the Flowhub Holdings, Inc. Customer Referral Program, which we’ll call the Program here for short. The Program is run by Flowhub Holdings, Inc.

The Participants referred to below are you (a Referrer), and the person you’ve referred (a Referral). To be eligible for a reward, you, as a participant must agree to be bound by the rules described below.

1. Definitions

1.1. Referral Reward: The Referrer will receive $1,500 (One thousand five hundred dollars USD) for the primary dispensary account and an additional $100 (one hundred dollars USD) for each additional location if they are a multi-location operator, up to 6 locations for a total of $2,000 (two thousand dollars USD).

Here's the reward breakdown:

  • 1 location: $1,500
  • 2 locations: $1,600
  • 3 locations: $1,700
  • 4 locations: $1,800
  • 5 locations: $1,900
  • 6+ locations: $2,000

The Referral will receive 50% off their implementation fee which will automatically apply at the time of signing a minimum 12-month contract with Flowhub Holdings, Inc.

1.2. Referral: a dispensary account referred to Flowhub Holdings, Inc. by a Referrer.

To qualify, the Referral must meet all of the following conditions:

  • the Referral was not previously referred to Flowhub Holdings, Inc. at an earlier date or time by someone else;

  • the Referral has a legal license to operate in a market serviceable by Flowhub Holdings, Inc.;

  • the Referral is not a current or previous Flowhub Holdings, Inc. customer account (whether they’re active, expired, canceled, paid, or on a free or trial account);

  • the Referral is not for a company associated with any other Flowhub Holdings, Inc. customer accounts (whether they’re active, expired, canceled, paid, or on a free or trial account);

  • the Referral must convert to a paid Flowhub Holdings, Inc. subscription within 60 days of first being referred;

  • the Referral must have no record of requesting a demo or interacting with a Flowhub representative in the past six months.

1.3. Referrer: someone who participates in the Program by submitting a qualified Referral.

To qualify, the Referrer must meet all of the following conditions:

  • the Referrer cannot be a current or past employee of Flowhub Holdings, Inc.

  • the Referrer cannot be a family member of current or past employees of Flowhub Holdings, Inc. For the purpose of these Terms, "family members" are defined as spouses, parents, siblings, children, dependents, and housemates;

  • the Referrer cannot be a Flowhub Holdings, Inc. subsidiary or integration partner with an existing revenue share agreement;

  • the Referrer cannot refer themselves;

  • the Referrer must have a personal relationship with the contact at the Referral dispensary and be willing to make a personal email introduction. This ensures authentic and beneficial connections within the Flowhub community.

2. Overview of Program

2.1. To be an eligible participant in the Program, you (the Referrer) and your Referral must be qualified as defined by Flowhub Holdings, Inc. in section 1.2 and 1.3.

2.2. If multiple Referrals are submitted for the same prospective company, only the first qualified Referrer making the Referral will receive the Referral Reward.

2.3. Referral Reward will be paid within 30 days after the new Referral customer signs a minimum 12-month contract and pays a minimum of two months of subscription payments to Flowhub Holdings, Inc.

Special terms apply for Social Equity Program customer referrals. Referral Reward will be paid once the referred business graduates from the program by reaching $100,000 in Gross Merchandise Value (GMV) through Flowhub.

2.4. There is no limit on the number of referrals you may make. Any person who earns over $600 in Referral Rewards in a financial year must provide Flowhub with a copy of their W9 by emailing it to billing@flowhub.com prior to Flowhub making payment. If you do not provide your W9, your payment will be delayed.

2.5. If you receive a Referral Reward, you (as a Participant) are responsible for all applicable taxes and fees resulting from it. By participating in the Program, you release Flowhub Holdings, Inc. and their agents, and assign from all liability, including, without limitation, with respect to the Reward. Flowhub Holdings, Inc. reserves the right to suspend you as a Participant from the Program at any time and reserves the right to cancel, modify or suspend the Program at any time.

2.6. By participating you agree:

  • to comply with all applicable commercial and public anti-bribery laws,
  • to send referral emails only to people that you personally know and who know you,
  • not to engage in any activity that may be considered fraudulent or invasive or that may be considered spamming.

2.7. Termination: Flowhub Holdings, Inc. reserves the right to modify, suspend, or terminate these Program terms or a Referrer’s ability to participate in the Program at any time for any reason without notice, at our sole discretion.

For questions regarding this program, please contact hello@flowhub.com.

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