Dispensary Order Ahead SOP Template

Jumpstart documentation of your standard operating procedures for accepting online orders and managing customer pickup at your dispensary.

The order ahead process starts when a customer or patient places an order online or in-store at a kiosk. It’s imperative to have strict procedures around how customers place orders for pickup, how they’re checked in, when/how to verify ID’s and/or medical cards, how orders are fulfilled, and processing payment.

This SOP outlines every step in the order ahead process, including customers placing orders, budtenders fulfilling orders, and customers picking up orders.

Here's how it works:

1. Complete the form to access the free Dispensary Order Ahead SOP Template.
2. Make a copy and customize to match your state regulations and store operating procedures.
3. Save, train your staff, and update as your process evolves.