Dispensary Customer Check Out SOP Template

Jumpstart documentation of your standard operating procedures for processing customer transactions in your dispensary.

Dispensary customer check out standard operating procedure template


The check out process starts the moment a customer or patient enters the bud room in your dispensary. This is the time when budtenders provide education, recommend products, and eventually process the transaction for the customer.

Properly managing customers and the check out process is important for customer experience, but also for compliance, including proper handling of cash and cannabis products.

This SOP outlines every step in the check out or transaction process, including helping customers make selections, adding products to the customer cart, processing transactions, including debit payments, fulfilling orders, and how customers exit.

Here's how it works:

  1. Complete the form to access the free Dispensary Customer Check Out SOP Template.
  2. Make a copy and customize to match your state regulations and store operating procedures.
  3. Save, train your staff, and update as your process evolves.

Get the _free_ template