Dispensary Check In SOP Template

Jumpstart documentation of your standard operating procedures for checking in dispensary customers and patients.

The check in process starts the moment a customer or patient opens the front door of your dispensary. Each state has unique regulations about who can shop for cannabis, how your waiting room is structured, where customers can be, and how customers are accompanied back to the sales floor. To ensure you're staying in compliance, it's important to have clear standard operating procedures.

This SOP outlines how customers and patients are greeted and checked in, including ID/med card verification, capturing necessary information, managing the queue, and managing customer movement around the store.

Here's how it works:

1. Complete the form to access the free Dispensary Customer Check In SOP Template.
2. Make a copy and customize to match your state regulations and store operating procedures.
3. Save, train your staff, and update as your process evolves.