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Sr. Business Analyst

Finance Remote

At Flowhub, we are about more than technology — we are on a mission to make legal cannabis accessible to every adult on planet Earth. Founded in 2015, Flowhub pioneered the first Metrc API integration to help dispensaries stay compliant. Today, over 1,000 dispensaries trust Flowhub's point of sale, inventory management, business intelligence, and mobile solutions to process $3B+ in cannabis product sales annually.

The Senior Business Analyst (SBA), reporting to the CFO, will work with the Finance, Sales and Data Science teams to provide on-going management, reporting from and continuous improvement of the company’s financial, revenue and other data systems. Key systems that the SBA will leverage include Salesforce.com, Zuora, Quickbooks, Jira, Big Query, among others. The SBA will primarily be responsible for building and maintaining various integrations between data systems, building analyses, and creating consolidated reports from disparate systems. Other solutions that the SBA may be responsible for include feature requests for existing systems, integrations between systems, and analytics. The SBA will also take a lead role in assessing, acquiring, and implementing new tools along with ongoing maintenance of existing systems.

Key responsibilities would include:

  • Lead projects to scale the Zuora environment to meet Flowhub’s business needs including integrations between Zuora billing, Salesforce.com and Quickbooks
  • Building various analyses and create consolidated reports from disparate systems, including integrating usage data from Flowhub’s platform
  • Create and develop financial and KPI dashboards and other reporting mechanisms
  • Report out on a regular cadence on key metrics, surfacing insights and impactful data
  • Ensure high data quality within the reports
  • Build and maintain, or improve and/or update, various integrations, scripts and procedures between data systems
  • Assist with track progress or roadblocks to OKRs
  • Assist with board deck preparation
  • Develop and maintain strong relationships with internal business partners and external vendors
  • Identify critical business issues and initiatives and provide researched analysis on solutions
  • Negotiate contracts with consultants, technical personnel and vendors to reach systems and solution end goals as needed
  • Research to keep up to date with newest systems and best practices for business management

The SBA may also be asked to perform various finance or revenue related tasks such as:

  • Architect, design, configure and deliver subscription billing and revenue solutions, initially based in Zuora billing, Salesforce.com and Quickbooks
  • Creation of monthly financial reports (variance analysis, ratios, etc.) for distribution to executives, board and investors
  • Work with the Revenue Operations to research, validate, and organize revenue goals and progress towards goals
  • Deferred revenue entries and sales journal maintenance
  • Compilation and reporting of implementation and product support statistics
  • Update financial forecast with actual results
  • Monthly bank reporting
  • Commission and SPIFF calculation and reporting
  • Work with Revenue Team leader to update accounting for changes to commission plans

The successful candidate will be a highly motivated, detail, process and project-oriented individual focused on building and maintaining a company-wide set of efficient tools that meet the needs of all employees. This position demands a high-level understanding of process and procedures that drive a successful organization.

EDUCATION & REQUIREMENTS:

  • BS or BA degree in computer science, business administration, or related technical field, or equivalent experience
  • Salesforce Certification
  • 3-5 years of experience in systems administration and project management, with deep experience in Zuora and Salesforce.com strongly preferred

SKILLS

  • Zuora and Salesforce.com administration expertise
  • Knowledge of Jira, Big Query, and other database systems a plus
  • Consolidating data or creating reporting capabilities from disparate systems
  • Quickbooks knowledge and/or familiarity with other accounting systems a strong plus
  • Familiarity with Generally Accepted Accounting Principles (GAAP) is a plus

KEY ATTRIBUTES:

  • Communicates clearly and logically in writing and verbally, providing supportive data and vital information in an organized, succinct, and concise manner
  • Critical thinker with a bias towards action